Cancellation Policy
Introduction
At Patel Electronics, we aim to provide a smooth and satisfying shopping experience. We understand that there may be situations where you need to cancel an order. This Cancellation Policy outlines the terms under which cancellations are accepted and processed.
Order Cancellation by Customer
Customers can cancel their orders within 12 hours of placing them, or before the order is dispatched, whichever comes first. To request a cancellation, please contact us immediately through WhatsApp at +91 78628 19198 or email us at abbaspatel5352@gmail.com. Once the cancellation is confirmed and accepted, a full refund will be processed to the original payment method within 7 working days.
Cancellation After Dispatch
Once an order has been dispatched, it cannot be canceled. If you still wish to return the product, you will need to follow our Return & Refund Policy. Any shipping charges incurred will be non-refundable in such cases.
Order Cancellation by Patel Electronics
We reserve the right to cancel any order due to unavoidable circumstances, including but not limited to stock unavailability, payment verification failure, pricing errors, or suspected fraudulent activity. In such cases, customers will be notified promptly, and any payment already made will be fully refunded.
Prepaid Orders
In the case of prepaid orders, if the cancellation is accepted, the refund will be issued to the same payment method used during the purchase. Refunds typically take 5–7 business days to reflect in your account, depending on your bank or payment gateway.
Special Cases
Customized orders, limited-stock offers, and clearance items may not be eligible for cancellation once confirmed. Please read product-specific terms carefully before placing such orders.
Contact for Cancellation
For any cancellation requests or queries, please reach out to our support team. We are available during business hours to assist you with a swift resolution.
Phone: +91 78629 19198
WhatsApp: +91 78628 19198
Email: abbaspatel5352@gmail.com
Address: Gf Patel House, Opp Petrol Pump, Mandal Road, Viramgam – 382150, Gujarat, India